Note: Applications by coaches and/or general consultants will not be considered. Individual applicants with clear experience will be contacted following successful application review.
Strategyzer’s success depends on its stellar people. We help leading companies around the world build new engines of growth based on our proven methodology and technology-enabled services.
We are a Swiss success story that has global impact and reach with a fully distributed team that works remotely across over 12 countries. Our team contributes directly to the unique company culture we have today and is committed to transforming traditional management practices to build a truly great place to work.
Strategyzer is seeking an accomplished Service Designer to help lead the productization of our flagship enterprise service, the Growth Portfolio. The Growth Portfolio relies on complex interactions with every part of Strategyzer’s business: leadership consulting, hands-on coaching, training, and technology. The Service Designer will ensure each aspect of the Growth Portfolio is bonded and that the customer’s experience from end-to-end is cohesive. The Service Designer should have the skills to manage stakeholders and influence key activities and resources to help systematize our emerging, premiere value proposition.
You will be hands-on as we scale up and transform our organization into an even better place to work.
Team members at Strategyzer enjoy:
The Service Designer should have the skills to manage stakeholders and influence key activities and resources to help systematize our emerging, premiere value proposition.
Your mission is to…
Your work will have a big impact…
You will immediately contribute in the following ways:
1. Map the big picture and tactical details.
The successful candidate will be responsible for mapping and managing the big picture. Where stakeholder priorities and projects vary, you will help each contextualize their contributions and make decisions that consider the greater system. You will develop and maintain guiding artifacts and documentation to reinforce stakeholder alignment.
The Service Designer will establish a clear and comprehensive understanding of the environments our programs and services are delivered, customer jobs, and any relevant dynamics.
2. Steward of our customer’s experience.
Translation and pattern matching will be critical to success. Your mandate will be to help shape a customer experience which is contextual, fluid, and familiar. As the steward of the customer’s experience, your greatest challenge will be to channel expert contributions and sequence explorations to maintain existing deliveries while optimizing for continuous improvement.
Growth Portfolio customers are also varied. We work with emerging innovation practices and highly-developed corporate transformation teams. Most companies already use Strategyzer’s well-known tools and methods. Today, a growing number are engaging Strategyzer to deliver programs that embed those tools and methods, and reinforce scalable, measurable innovation ecosystems.
3. Successful cross-functional collaboration.
You will collaborate actively with every part of Strategyzer’s team. Your successful translation and coordination of requirements and insights from sales and marketing, coaching, customer success, content, legal, technology, and leadership will help you blueprint a service ready for world-class delivery.
The Growth Portfolio relies on complex interactions with every part of Strategyzer’s business. Its various operations are distributed and evolving. Our network of coaches facilitate the Growth Portfolio’s sprints, our Customer Success team manages end-to-end delivery, the expert content teams produce critical exercises and training, and our digital platform enables a connected, scalable experience.
All potential candidates will be scored on the following competencies.
1. You strive to be a great human being.
We want world-class human beings who:
2. You perform at the highest level.
These are the technical qualifications we require:
3. You are a great collaborator.
Collaboration is key to our success as a team. We want a Service Designer who is or has:
How We Hire At Strategyzer
We pride ourselves on a robust, fair, and diversity-focused recruitment process. The following steps allow us to find the best fit for this role. Finding the right person is much more important to us than adhering to any deadline, and therefore we will keep this position open until we fill it with the perfect match for us.
Step 1 - Intro to Candidate
Upload your CV in PDF format.
Create a 4-minute LOOM video intro of yourself answering the following questions:
Step 2 - Interviews
Step 3 - Working Challenge
Step 4 - Offer