Sales Support Specialist

Enterprise Clients

Strategyzer AG is an innovation powerhouse that helps organizations around the world reinvent themselves and develop new growth engines. The company was co-founded by Alexander Osterwalder – inventor of the Business Model Canvas and author of the bestsellers "Business Model Generation” and “Value Proposition Design” (40+ languages, 2+ million copies). Clients include companies such as MasterCard, Colgate, Nestlé, and many more. Products include online courses, software applications, and innovation services.

We are an amazing team of creative, technology and business professionals from around the globe. We love to build products and create experiences that benefit individuals, organizations and society. With our tools and products, we change the way people think about strategy and innovation. Enjoy flexible hours and work from anywhere. We have offices in Zurich and Toronto, but half of our team is distributed.

Sales Support Specialist, Enterprise Clients, Europe (100%)

You have

  • At least a BA/BS degree
  • Proficient in English with excellent oral and written communication skills.
  • 2-5 years of experience in selling in the area of innovation and strategy.
  • Excellent track record of selling towards large corporate clients (with 10,000+ employees).
  • Ability to influence key decision makers and build relationships.
  • Experience with a CRM tool – we currently use Salesforce & Pipedrive
  • Pragmatic personality with positive working attitude and willingness to go the extra mile together with the whole team.


What you bring

  • Interest to grow revenues of key corporate clients (10k+ employees) of Strategyzer’s core value propositions and variations.
  • You are a self-starter and have the ability to work independently, remotely, on multiple deals and service our North-American/European enterprise clients during normal business hours.
  • You thrive in a multi-tasking environment and can adjust priorities on-the-fly.
  • You have a commitment to quality, excellent verbal and written communications skills and ability to hold conversations with executive level contacts.
  • Demonstrated ability to work in a fast-paced environment with multiple stakeholders, working with sales, product, content teams, external partners and some experience with working remotely.
  • Demonstrated ability to build strong internal and external relationships
  • Open to opportunities (but not obligations) to travel globally to retreats and events and excited to be a part of a passionate and energetic team!


Key Role & Responsibilities

Sales Support Management

  • Mainly responsible for European clients.
  • Work together with Sales team during new client hand-off, and support and handle aspects of new contract creation and procurement work
  • Provide exceptional customer service and relationship management responsibilities to primarily large enterprise key clients
  • Generate new sales opportunities from cold or lukewarm leads, build long-term relationships with potential clients and close deals
  • Manage incoming calls and customer service inquiries.
  • Identify and assess customers’ needs to achieve satisfaction.

Account Management

  • Develop long-term relationships with your portfolio of assigned clients
  • Own relationship of assigned clients with together with other sales team members
  • Operate as the lead point of contact for any and all matters specific to your clients
  • Identify potential opportunities and drive customer renewals or up-sales back to the team
  • Advocate customer needs/issues to the Strategyzer team internally, provide feedback to our Product and Customer Development teams

Strategyzer Values

WHO WE ARE

we…

  • care for each other
  • have integrity
  • are open minded
  • are hungry

HOW WE WORK

we are…

  • customer centric
  • users of our own methodology
  • iterative
  • autonomous & collaborative
  • focused on big picture & detail
  • open to constructive conflict

WHAT WE DELIVER

our work is …

  • simple & clear, visual, practical & relevant
  • of great quality

We look forward to your application (pdf) with cover letter, CV/Resume, all relevant references, your desired compensation range and availability.

Strategyzer AG, Löwenstrasse 2, 8001 Zürich, www.strategyzer.com